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In Your Home... They Started With A Solution To A Bigger Problem And Are Growing It Into A Nationwide Service
BC Homes Magazine Fall 2007
It all began in 1999 as a solution to a leaky problem. Eight years ago, Greg Stolz, now Executive Vice President of CONASYS (Consumer Assurance Systems Inc.), was alarmed at how the leaky condo crisis was affecting homeowners, builders and the residential construction industry at large. He knew that something great could come out of this tragic situation.
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Major Developer and Construction Company Adopt New Customer Service Program
PRWEB News Release: July 12, 2007
Kerkhoff and Newgen to use Warranty Resource Homeowner Packages on Tempo and D'Corize residential Projects in Vancouver, BC.
Two Vancouver construction projects, Tempo and D'Corize, will be amongst the first high rise condominium towers in Canada to include a new customer satisfaction program that can extend consumer protection beyond BC's current mandated warranty requirements.
The program includes both a detailed hardcopy product and component manual for each home and an electronic searchable version of the manual. Each unit has a sticker placed in the electrical panel which contains a unique log in and password that gives the homeowner instant web-based access to product and component information specific to their new home.
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New Condos Latch onto Warranty Program
Business Fraser Valley - July 2007
Two new high condominium projects, Tempo and D'Corize, will be the first in Canada to adopt a new warranty consumer protection program that provides warranties for every material and appliance used in each unit.
Kerkhoff Construction and Newgen Group will be utilizing Warranty Resource Homeowner Packages, a product of Vancouver based Conasys Consumer Assurance Systems Inc.
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Warranties Popular
Business Thompson Okanagan - July 2007
KELOWNA - Several Okanagan builders have adopted a new warranty consumer protection program that provides warranties for every material and appliance included in new homes.
The program, trademarked as Warranty Resource Homeowner Packages, is a product of Vancouver based Conasys Consumer Assurance Systems Inc. that utilizes information technology to take consumer protection beyond provincially mandated requirements.
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Warranty Resource packages relief for homeowners
Wendy McLellan, The Province
Published: Thursday, May 11, 2006
When you buy a new vehicle, you know where to find the warranty and the maintenance manual. If something goes wrong in a year or two, it's easy to figure out who to call.
New homes are a little more tricky. There are dozens of components and stacks of different warranties and maintenance requirements that new-home buyers most likely find in a kitchen drawer or stuffed in a brown envelope.
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Consolidating Consumer Protection
BC Homes Magazine June 2006 Edition
A cutting-edge concept, with a proven track record, promises to have a significant impact on B.C.'s residential homebuilding industry. Simple but revolutionary, the
Warranty Resource Homeowner Package contains everything a new home owner might need in terms of warranties, contact for subtrades, manufacturers, suppliers
and installers as well as detailed product information in both hard-copy and on-line virtual access versions.
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Bar Raised in BC Construction Sector
Article in CNW Group
VANCOUVER, Feb. 9 /CNW/ - At the 2006 Buildex conference in Vancouver
today, CONASYS Consumer Assurance Systems announced the launching of a new
progressive service program called The Warranty Resource. The program is aimed
at assisting the construction industry with the management of warranty and
after sales service issues with the goal of improving customer service and
confidence. The program follows the lead of the industry and the government,
that have been driving for improved after sales service levels and consumer
confidence since the leaky condo crisis in BC.
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Warranty Resource Packages Available
Homeowner Protection Office
A typical new home can have upwards of 75 components and products used in its construction from faucets, lighting,
dishwashers and more. Most of these items have manufacturer's warranties. It can be costly and time consuming for builders and sub-trades to provide this
information to the homebuyer.
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